General Manager

The Invitation

Long Wharf Theatre is committed to building a boundary-breaking, anti-racist theatre that is a gathering place for the New Haven community. We are looking for a General Manager to join our growing community, as we work in partnership to reimagine the experiment that is the American Theater.

Job Overview

Direct Reports: Business Manager, Operations Manager, Associate General Manager
Reports to: Managing Director
Classification: Annual, Full-Time, Exempt 

The General Manager will join LWT’s senior leadership team and oversee all aspects of the daily operations of a nationally renowned non-profit theatre, including finance, production contracting, human resources, and administrative operations.

The Duties

  • Direct and support various finance functions
    • Oversee daily, weekly, monthly financial/accounting functions, including monthly reports
    • Lead and manage the annual operating and capital budget process
    • Manage annual audit process
    • Manage administration budget
    • Provide financial reporting for grants and other contributed income reporting
    • Develop financial models for strategic/long term planning
    • Maintain financial policy and procedures manual
    • Supervise Business Manager
    • Serve on the Finance and Audit Committees
  • Direct the contracting and support the producing process
    • Negotiate and facilitate contracting for LWT productions & new play development activity 
      • Licensing agreements, including commissioning, world premiere, and standard professional performance agreements
      • Co-production agreements with other non-profit theatre companies
      • Director & designer agreements
      • Actor and other artist agreements
      • Space rentals & booked-in projects
      • Other agreements as needed
  • Manage and oversee human resources functions
    • Supervise recruitment and engagement process for annual, seasonal, and temporary employees
    • Manage employee benefits election process
    • Supervise employment termination process
    • With Core Team & AGM, support Anti-Racism & Inclusion trainings
    • Mediate employee grievances
    • Manage procedures for employee discipline and probation
    • Supervise Associate General Manager
    • Serve on the Comp & HR (Human Resources) Committee
  • Oversee general operations of the theatre
    • Assist in managing properties and relationships with property owners
    • Manage insurance coverage and claims
    • Oversee capital improvements and capital equipment purchases
    • Supervise Operations Manager
    • Serve on the staff Health & Safety Committee
    • Serve on the Facilities Committee
  • Support the Managing Director and Artistic Director in strategic/long-term planning
    • Serve on Strategy Committee
    • Other duties, as assigned

The Expertise Needed

  • Ten or more years of arts management experience with increasing levels of responsibility. Education beyond undergraduate degree may count towards experience.
  • Ability to work independently, prioritize, and multi-task
  • Robust analysis around anti-racism and inclusion practices
  • Ability to develop and manage complex budgets
  • Ability to communicate well with budget managers, department heads, executives, and board members
  • Excellent Microsoft Office skills, especially Excel
  • Excellent supervisory and communication skills
  • Exceptional attention to detail
  • Ability to read, analyze, interpret, and report financial data
  • Experience with non-profit audit procedures 
  • Understanding of federal and CT human resources legal requirements
  • Proficiency in non-profit accounting software, experience with FE: NXT preferred
  • Experience with ADP Workforce Now preferred

The Salary

$70,000 – $80,000 annually depending on experience and skill set, plus PTO and benefits

To Apply

Please submit cover letter and resume to Human Resources with “General Manager” in the subject line.

*Full vaccination against COVID-19 is required as a condition of employment.